Genuine Service

Volkswagen Genuine Service

It's recognised over the world that when you buy a Volkswagen, you get so much more than just a car. With it comes the revered expertise of German engineering, as well as the Volkswagen heritage and promise. And, because no one knows your Volkswagen better than we do, you will always get service of the highest international standard. In this spirit, we introduce Volkswagen Service – our commitment to providing you with the world-class support you expect from Volkswagen.

We are passionate about providing an exceptional automotive service for the community of the North West Coast and will continue to look after your vehicle after purchase, with our first-class technicians who are committed to you and your car. Your Volkswagen will be maintained to the highest level with the use of the latest diagnostic equipment and Volkswagen Genuine Parts.

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Roadside Assistance

As a Volkswagen Customer, you can be assured that wherever you travel in Australia, you will have access to roadside assistance 24 hours a day, 365 days a year. You will receive help in the event of a breakdown or accident and, if required, your vehicle will be mobilised or transported to a Volkswagen authorised workshop.

The Volkswagen Roadside Assistance phone number is 1800 637 181.

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Warranty

To give you peace of mind, all new Volkswagen passenger and commercial vehicles are protected by a 5-year (unlimited kilometre) manufacturer's warranty. This factory warranty covers you against manufacturing or material faults and includes a 5-year paintwork warranty. Your vehicle is also protected by a 12-year anti-corrosion perforation warranty for your complete reassurance. Your vehicle warranty cover commences from the first day the vehicle is registered.

To give you added peace of mind, you have the option of purchasing an extended warranty to suit your ownership cycle and protect your investment so you can enjoy your vehicle worry free for longer.

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